Trust & privacy / 001
Your conversations stay yours.
Scriben remembers the conversations your work depends on. That memory is never sold, never used to train Scriben models, and never acted on without your approval.
Current program status · Supporting evidence available in Vanta.
View Vanta trust centerBuilt into Scriben / 002
Privacy is part of the product.
From offline capture to the action you approve, control stays visible and close at hand.
Built to remember for you.
Customer content does not train Scriben models. We do not sell your data or serve advertising.
Your work stays yoursYou decide what leaves.
Capture offline, choose when to sync, review every external action, and delete a recording or your account at any time.
Nothing sent without approvalClinical use, deliberately gated.
Clinical access follows approved, BAA-backed onboarding. Scriben confirms the processing path before access is enabled.
HIPAA safeguards tracked in VantaProtection you can verify.
Data is encrypted in transit and at rest. Access is limited and monitored, with program evidence available through Vanta.
Controls continuously monitoredCommon questions / 003
Straight answers.
The practical questions people ask before trusting a conversation to Scriben.
Where does Scriben process my data?+
Scriben uses trusted cloud providers to operate the service. Our privacy policy explains how customer data is handled.
What stays local, and what goes to the cloud?+
The pen captures and stores audio locally without an internet connection. Nothing is uploaded until you choose to sync for transcription, memory, and approved workflows.
Is my data used to train AI?+
We do not use customer content to train Scriben models.
How is my data encrypted?+
Scriben encrypts your data in transit and at rest.
How do I permanently delete data?+
You can delete an individual recording, transcript, or note, or delete the entire account and its conversation content.
What is Scriben’s SOC 2 status?+
Scriben is preparing for a SOC 2 Type I examination. Controls are monitored in Vanta; a Type I report has not yet been issued.
Documents / 004
Need to complete a review?
Request available security and policy documents, or discuss the requirements for clinical onboarding.